Tuesday, November 06, 2012
Ludo and Coupons
Ludo, Ludwig van Doggy blog.
Jan was surprised to take one of those fancy coupons with a foil Purina logo to Petsense recently for a free bag of Purina cat food and have it refused by the store manager, who said they no longer take any coupon over $5 because they were not getting paid for them! She made Jan feel as if she was personally responsible for the problem. In the past, Petsense was very cooperative, even sending down a bag from their Griffin store a couple of times when Jan had a free voucher in order to do a pet food blog review. So Jan emailed someone who is now at the company's Scottsdale, Arizona headquarters and asked about this.
He responded, "We stopped accepting manufacturer's coupons for free bags a few months ago when we noticed a large uptick in the amount of fraud. When we accept a coupon, we don't know if the coupon is valid for over a month, after a clearing house processes it. We found that company-wide, we were losing hundreds of dollars a month because of fake coupons."
We understand any store not wanting to lose money to any type of fraud, but since we're a multiple pet household of limited means, Jan dances a jig (no pictures available) whenever she receives a free coupon.. We assume the coupon fraud problem is national, so we're curious -
Have any of you had a problem using a valid coupon - free or otherwise - at any store (not just Petsense) in your area?
Oh, in case any of you saw a strange post from us in your Reader or on Facebook yesterday, we apologize for Miss Bad-Aim. We were working on today's post when Jan said she needed the computer, reached over Percy, and hit "publish" before he could hit "save." Yes, it was Jan's bad aim that gave you our notes before today's post. .